Portal Technology | ATG Centre of Excellence

Portaltech are an ATG accredited partner with an eight year track record of designing, implementing and integrating ATG solutions for some of the biggest brands and companies in the UK, Europe and the United States. We are the only accredited partner to be headquartered out of Europe and have delivered more than 200 internet and intranet sites based on ATG software. 60% of our core team are ATG Certified Architects and Senior Developers, many of whom have five years plus experience working with the ATG platform.

Our differentiator in clear: we stand by the quality of our people and we take responsibility for the solutions we deliver. On every project, no matter how small or large the engagement we guarantee a premium service underpinned by unrivalled ATG expertise, a unique methodology and the drive to make projects work.

Portaltech have been at the forefront of the eCommerce space for over 8 years and have a combined experience of over 120 years in designing commerce solutions for some of the worlds most renowned companies.

Portaltech helped Sony and the Beeb.com setup their early online ventures using ATG and since those early days has become a respected leader in the visioning, design and delivery of ATG based eCommerce solutions.

Portaltech's ATG expertise has ensured the success of their clients e-business initiatives and continues to help their clients make the most of their online ventures and the ever evolving ATG solution.

Complimentary Expertise and Accreditations:

We also have expertise and accreditation in a number of complimentary technologies, delivery and development methodologies and business practices. We are therefore excellently placed to consult at all business levels and ensure that you make the most of your planned or current ATG investment.

Business & Process

ISO 9001 Certification
ISO 27001 Certification
Chartered Engineers (CITP, C.Eng)
Agile Project Management (SCRUM)
ITIL Certification in IT Services Management
MBCS Affiliation

Technology

Java - SCJP, SCJD, SCWCD, SCEA
ATG Alliance Partner
BEA Select Partner
IBM Business Partner
Oracle Business Partner
Documentum, Autonomy, Endeca, FAST

ATG Case Study

Portaltech has been working with the Royal Mail Group for over 5 years under a range of roles, from business analysis through to off-shore development, supporting RMG throughout its deployment of ATG Portal and ATG Commerce.

We have been key to the development of a single flexible and scalable e-business solution for their three brands, Royal Mail, Post Office and Parcelforce. This single solution, built upon the ATG software suite, has enabled excellent growth of their online business:

"Online revenues doubled in 2005 and with 18.1 M registered users, Royal Mail has experienced year-on-year growth in the region of 30 to 40 per cent" - Computing Magazine March 2006

ATG projects delivered by Portaltech:

Full ATG Portal Re-architecture
Single ATG Content Management solution
Post Office Shop
Royal Mail Shop
Postcode Finder
Online Postage
Customer Account Management
Pre-pay Account
Personalised & Localised Promotions
Post Office Travel Money Card

We are currently acting as the Design Authority for all ATG development across the whole of Royal Mail Group.

"Portaltech have been great partners for us over the past three years and have brought a wealth of knowledge to our consumer portal projects. We regard them very highly" - Dennis Greene, Head of E-business, Royal Mail Group

ATG Commerce is the market leading online commerce solution. ATG Commerce provides a single platform for online sales, marketing and support and allows a business to provide a compelling online and build stronger relationships with its customers, partners and suppliers.

ATG is the worlds largest provider of dedicated customer facing solutions, powers more of the top 300 Internet retailers than any other vendor and is used by 43 of the FT Global 100 companies.

ATG is Forresters number one rated software solution for B2C eCommerce in the 2006 Forrester Wave™: Commerce Platforms report. ATG is also high rated in the Gartner Magic Quadrant Report for eCommerce 2006.

ATG Portal

ATG Portal provides self-service and collaboration tools that help you to increase productivity among employees and partners, and build more productive relationships with customers. Companies such as Royal Mail, Sony and Lockheed Martin have chosen ATG solutions to provide users with a highly personalized one-stop source for information and applications.

Core Commerce

ATG Commerce is a proven catalogue, shopping and order management solution with out-of-the-box functionality to provide for customer self-service, account management and merchandising. There are standard plug-ins for payment processing and fulfillment, as well as a flexible and open framework for integration into the back-end systems.

Personalisation

This solid foundation is complimented with cutting edge pesonalisation features that allow a business to truly understand each customer and use this intelligence to best service them through offers and promotions, or simple with timely and relevant information.

Business Control

The ATG solution puts the control back into the hands of the business users allowing those in the know to control merchandising, promotions and the personalisation of the user experience. The online merchandiser is no longer at the mercy of IT when it comes to reacting quickly to customer needs and market trends.

Increased Conversion, Proven ROI

ATG has a proven track record in increasing customer conversion and quick ROI...one customer saw a full return on their investment within 3 months of implementing the ATG Commerce solution....

Fully Service

The integrated ATG Customer Service Centre and ATG Knowledge means fully servicing your customers across all channels through a unified solution, reducing costs of service through optimized systems, processes and knowledge-base, and the ability to identify and act on any cross-sell or up-sell opportunities in any customer interaction.

Monitor and Measure

Providing a real-time view of the online business, integrating data from both the Web site and other external data sources. ATG's reporting and analytics capabilities help businesses quickly understand what's happening across their online business and take the right action in response to current circumstances.

Future Proof

ATG Commerce is continually evolving and adapting as the demands of eCommerce mature and develop. ATG continues to develop its solution suite to incorporate new business requirements, industry needs and advances in technology, to ensure it remains as the market leading eCommerce platform.

Infrastructure Fit

ATG Commerce fits into a diverse IT infrastructure so you can leverage your investments in ERP, SFA, and call center systems, as well as J2EE application servers. This flexible architecture lets you deploy and benefit from ecommerce applications very quickly and cost-effectively.